Negotiating Skills is an important competency of a manager. In our soft skills training that focuses on managerial training, Negotiation Skills Training is a key program.
'How to negotiate?' is an often repeated question in business circles. Before answering this question, it is pertinent to ask 'What is negotiation?'. Negotiation is a voluntary attempt through direct dialogue to resolve conflicts that arise from competing needs, interests and goals. Every aspect of doing business with customers, vendors, partners, bosses, and employees involves negotiation strategies. You do it whether you're the buyer or seller of an idea or product. You do it during informal discussions in a hallway or during a project review with several people on each side. Whatever the situation, if have a good understanding of the situation in advance, you will get better results. In short, the art of negotiation is a key life skill.
"You may not realize it, but everyone negotiates all the time. It's an essential part of all human relations." says Gerard Nierenberg, Founder and President of the New York City-based Negotiation Institute and the author of 20 books.
Business Negotiation skills are critical for people who manage stake-holders. The ability to conduct win-win negotiation helps you to maintain relationships with stake holders even while you break the dead lock in the negotiation process by using appropriate negotiation strategies.